Can someone hear me thru LIFEGUARD
all the time?
No. You can only be heard if you activate LIFEGUARD
with your pendant. When you use your pendant, the unit will send
out a loud noise letting you know you've activated LIFEGUARD. The
Operator will ask you if you can hear them, and if everything is alright.
Is someone locally monitoring me?
No. LIFEGUARD is monitored by a hand picked, professionally
trained and bonded staff. Each operator has been trained to be helpful
and caring with seniors.
What if the power goes out at the monitoring
station?
Our monitoring station is Underwriters Laboratory tested and certified.
Which means only the best for you. Our central station has multiple
backup systems for power and communication.
What if my power goes out?
LIFEGUARD is equipped with a 12 hour battery backup. If your power goes out it will automatically go on battery power. When your power returns, the battery power will go back to charge.
Will LIFEGUARD prevent me from using my telephone
or increase my phone bill?
No. LIFEGUARD only uses your telephone when activated.
The emergency operator is connected to you by a toll free number.
What happens if the operator can't hear me?
Since this is an emergency system, the operator will assume
that something severe has happened and will take appropriate action.
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